Voice AI Assistant for businesses of all sizes


Take your business to the next level with cutting-edge voice AI assistants that give you a new competitive edge.

Plug and Play AI Assistants

Fast to deploy and designed to deliver impact, FirstPoint’s AI agents are ideal team members, embodying the AI capabilities you've always envisioned.

Emma & Alex

Answers missed calls, every time, 24/7

Popular Features

Captures inbound leads

Answers missed calls promptly

Assists with appointment bookings

Sends SMS on the spot

Rachael

The Ultimate Receptionist for fast-growing businesses

Popular Features

Powered by ChatGPT

Answers FAQs over the phone

Acts as your receptionist answering calls from external customers and employees

Sam & Lou

Conducts calls for follow-ups or missing payments

Popular Features

Follow-up customers

Retrieves missing documents

Helps complete transactions

Multi-channel communication

Human Bolt-On

Our Game-Changing Human Bolt-On allows for our team of live receptionists take over the call and pickup where the AI Agent has left off, to ensure that the human touch is available to your callers when needed.

Custom AI Agent

Our voice AI agents can be tailored to suit your business requirements.

Answer FAQs with ChatGPT powered Voice AI

Answer FAQs over the phone 24/7, from external customers and internal employees.

Capture leads, increase appointment bookings

Answer every incoming call, capture lead details and book appointments on the spot.

Speed up your application process

Follow up on missing documents and incomplete applications. Speed up the process and maximise conversion.

Expand service hours, not headcount

Offer 24/7 support, resolve enquiries outside of work hours and improve customer satisfaction.

Proactively reach out and engage

Remind customers of upcoming payments and appointments, or share critical updates.

Scale customer service operations effortlessly

Handle any number of calls in a language of your customers’ choice. Expand capacity within days.

Cutting-edge AI lets you do more with less!

Voice AI assistants for businesses of all sizes

Scale effortlessly:

100 or 100k calls, our AI can handle any volume.

Multichannel engagement:

Send SMS, emails, or IMs, before, during or after the call.

Multilingual support:

Our AI can speak all languages, so you can offer support in a language of your customers’ choice.

On-brand experience:

Choose from a library of premium voices.

Seamlessly integrate:

Our AI works with your existing CRM solutions and call centre technology.

Better data:

Get call transcripts and insights in real time from every conversation.

Our voice AI assistant offers a whole new way to streamline your customer support, improving your overall customer experience.

Need that human touch? We infuse AI with humans!

As a Communications-as-a-Service provider, with years of experience in the contact center space. It cannot be forgotten that sometimes your customers need a human touch, with empathy and consideration.

We have got your covered!

Our Human Powered Services include our Web Inquiry Capture program and our Game Changing Human Bolt-On for Voice AI

Web Inquiry Capture

With a focus on converting visitors into potential clients, our Lead Capture program is a powerful tool for businesses.

Using our specialized FirstPoint Chat Technology, we are able to engage with your visitors and answer their queries 24/7, turning their interest into action.

Allowing you to follow up the captured inquiries to close the final part of the conversion cycle from visitor to client.

Human Receptionist Bolt-On for Voice AI

Our Game-Changing Human Bolt-On allows for our team of live receptionists take over the call and pickup where our AI Agent has left off, to ensure that the human touch is available to your callers when needed. Allowing for better customer experience.

With FirstPoint Connect, you can focus on what you do best—delivering top-tier services,

while we take care of your communications.

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