Voice AI Assistant for businesses of all sizes
Take your business to the next level with cutting-edge voice AI assistants that give you a new competitive edge.
Fast to deploy and designed to deliver impact, FirstPoint’s AI agents are ideal team members, embodying the AI capabilities you've always envisioned.
Captures inbound leads
Answers missed calls promptly
Assists with appointment bookings
Sends SMS on the spot
Powered by ChatGPT
Answers FAQs over the phone
Acts as your receptionist answering calls from external customers and employees
Retrieves missing documents
Helps complete transactions
Our Game-Changing Human Bolt-On allows for our team of live receptionists take over the call and pickup where the AI Agent has left off, to ensure that the human touch is available to your callers when needed.
Our voice AI agents can be tailored to suit your business requirements.
Answer FAQs over the phone 24/7, from external customers and internal employees.
Answer every incoming call, capture lead details and book appointments on the spot.
Follow up on missing documents and incomplete applications. Speed up the process and maximise conversion.
Offer 24/7 support, resolve enquiries outside of work hours and improve customer satisfaction.
Remind customers of upcoming payments and appointments, or share critical updates.
Handle any number of calls in a language of your customers’ choice. Expand capacity within days.
100 or 100k calls, our AI can handle any volume.
Send SMS, emails, or IMs, before, during or after the call.
Our AI can speak all languages, so you can offer support in a language of your customers’ choice.
Choose from a library of premium voices.
Our AI works with your existing CRM solutions and call centre technology.
Get call transcripts and insights in real time from every conversation.
Our voice AI assistant offers a whole new way to streamline your customer support, improving your overall customer experience.
As a Communications-as-a-Service provider, with years of experience in the contact center space. It cannot be forgotten that sometimes your customers need a human touch, with empathy and consideration.
We have got your covered!
Our Human Powered Services include our Web Inquiry Capture program and our Game Changing Human Bolt-On for Voice AI
With a focus on converting visitors into potential clients, our Lead Capture program is a powerful tool for businesses.
Using our specialized FirstPoint Chat Technology, we are able to engage with your visitors and answer their queries 24/7, turning their interest into action.
Allowing you to follow up the captured inquiries to close the final part of the conversion cycle from visitor to client.
Our Game-Changing Human Bolt-On allows for our team of live receptionists take over the call and pickup where our AI Agent has left off, to ensure that the human touch is available to your callers when needed. Allowing for better customer experience.
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