Voice AI for businesses of all sizes

Take your business to the next level with cutting-edge voice AI assistants that give you a new competitive edge.

Plug and Play AI Assistants

Fast to deploy and designed to deliver impact, FirstPoint’s AI agents are ideal team members, embodying the AI capabilities you've always envisioned.

FirstPoint AI Essentials

Self-Service Voice AI Platform for Growing Businesses

Take control of your Voice AI journey with FirstPoint Essentials - a powerful self-service platform that puts professional Voice AI capabilities directly in your hands.

Perfect for businesses who want flexibility, control, and the ability to customize their AI agents without the enterprise price tag.

1.

Choose Your Plan

Essentials Core, Pro, and Scale

Intuitive dashboard designed for non-technical users

2.

Build Your AI Agent

Start from scratch or use our proven templates

Choose your AI brain:
Claude, ChatGPT, or Gemini

Select your voice:
ElevenLabs, PlayHT, or OpenAI

Customize responses and behavior to match your brand

3.

Connect & Integrate

Use your existing phone number via Twilio or your carrier

Request a FirstPoint-issued number

NEW: Webhook integrations for Zapier, Make, N8N and more

Seamlessly connect to your existing tools and workflows

4.

Go Live & Scale

Handle inbound and outbound calls

Real-time call logs and analytics

Detailed topic reporting and insights

Scale from 10 to 10,000 calls effortlessly

Why Choose FirstPoint AI Essentials?

- Full Control: You own the prompts, settings, and integrations

- Best-in-Class Technology: Access to leading AI models and voice engines

- Automation Ready: New webhook functionality connects to 1000+ apps

- Cost-Effective: Enterprise capabilities at SMB pricing

- No Lock-In: Use your own carriers and numbers

Learn More...

FirstPoint AI Elite

Premium Done-For-You Voice AI Solutions

When you need enterprise-grade Voice AI that's fully managed and optimized by experts, FirstPoint Elite delivers. Our team handles everything from strategy to deployment, using our proprietary LLMs and advanced orchestration platform to create Voice AI solutions that exceed expectations.

First Reception

The Ultimate AI Receptionist

Powered by our proprietary Large Language Model, First Reception delivers professional call handling that exceeds expectations.

Key Features

Answers complex FAQs with human-like understanding

Professional receptionist service for external customers and employees

Intelligent appointment booking with automated SMS confirmations

24/7 availability with consistent brand experience

Seamless integration with your existing systems

Perfect for businesses wanting a premium AI receptionist solution that's fully managed and optimized by our experts.

Learn more about First Reception

Request a demo

First Answer

Custom Voice AI For Your Business

Tailored by our AI specialists using proprietary technology, First Answer handles your most complex customer interactions.

Key Features

Custom workflows for reservations, appointments, order processing

Advanced support ticket management and payment processing

Deep CRM, workflow and business system integrations

White-glove implementation and ongoing optimization

Integrated dashboard with real-time connectivity

Ideal for businesses needing sophisticated Voice AI that's designed, deployed, and managed by our team.

Learn more about First Answer

Request a demo

First Activate

Proactive Outbound Voice AI

Strategic outbound calling that drives results. First Activate conducts targeted campaigns for follow-ups, payments, and customer engagement.

Key Features

Automated follow-up campaigns and payment recovery calls

Multi-touch appointment booking.

Transaction completion assistance and support

Multi-channel orchestration and engagement (voice, SMS, email)

Campaign strategy and performance management included

Perfect for businesses wanting proactive customer engagement that's strategically managed and continuously optimized.

Learn More About First Activate

Request a Demo

Human Bolt-On

Our Game-Changing Human Bolt-On allows for our team of live receptionists take over the call and pickup where the AI Agent has left off, to ensure that the human touch is available to your callers when needed.

Request a demo

Custom AI Agent

Our voice AI agents can be tailored to suit your business requirements.

Request a demo

Elite Advantages:

- Proprietary LLM Technology: Advanced models built for voice interactions

- Expert Implementation: Our specialists design, deploy, and optimize everything

- Ongoing Management: Continuous improvement and performance monitoring

- Enterprise Integration: Deep connections to your existing systems

- Dedicated Support: Priority access to our technical team

Answer FAQs with our Custom Chat Model powered Voice AI

Answer FAQs over the phone 24/7, from external customers and internal employees.

Capture leads, increase appointment bookings

Answer every incoming call, capture lead details and book appointments on the spot.

Speed up your application process

Follow up on missing documents and incomplete applications. Speed up the process and maximise conversion.

Expand service hours, not headcount

Offer 24/7 support, resolve inquiries outside of work hours and improve customer satisfaction.

Proactively reach out and engage

Remind customers of upcoming payments and appointments, or share critical updates.

Scale customer service operations effortlessly

Handle any number of calls in a language of your customers’ choice. Expand capacity within days.

Cutting-edge AI lets you do more with less!

Voice AI assistants for businesses of all sizes

Scale effortlessly:

100 or 100k calls, our AI can handle any volume.

Multichannel engagement:

Send SMS, emails, or IMs, before, during or after the call.

Multilingual support:

Our AI can speak all languages, so you can offer support in a language of your customers’ choice.

On-brand experience:

Choose from a library of premium voices.

Seamlessly integrate:

Our AI works with your existing CRM solutions and call centre technology.

Better data:

Get call transcripts and insights in real time from every conversation.

Our voice AI assistant offers a whole new way to streamline your customer support, improving your overall customer experience.

Need that human touch? We infuse AI with humans!

As a Communications-as-a-Service provider, with years of experience in the contact center space. It cannot be forgotten that sometimes your customers need a human touch, with empathy and consideration.

We have got your covered!

Our Human Powered Services include our Web Inquiry Capture program and our Game Changing Human Bolt-On for Voice AI

AI Powered Live Managed Web Chat

With a focus on converting visitors into potential clients, our AI Powered Live Managed Chat program is a powerful tool for businesses.

Using our specialized FirstPoint Chat Technology, we are able to engage with your visitors and answer their queries 24/7, turning their interest into action.

Allowing you to follow up the captured inquiries to close the final part of the conversion cycle from visitor to client.

Learn more

Human Receptionist Bolt-On for Voice AI

Our Game-Changing Human Bolt-On allows for our team of live receptionists take over the call and pickup where our AI Agent has left off, to ensure that the human touch is available to your callers when needed. Allowing for better customer experience.