Engaging with potential customers and clients, converting them from visitor to booked appointment or consult, while you get on with what you do best!
FirstPoint Connect offers a suite of comprehensive communication solutions tailored to the needs of diverse businesses. Our services are designed to bridge the gap between browsing and booking, increase the likelihood of conversion, and enhance customer experiences.
Our First Point Of Contact Technology combined with human team, will engage with your visitors across multiple channels.
We engage with your visitors, by providing them with more information about your services, answering any questions they have.
When the visitor is comfortable enough to provide more details, we will capture:
1 - Name
2 - Interest & Inquiry Details
3 - Email Address
4 - Phone Number
5- Message Transcript
with the option of booking an appointment.
Booked Appointment or Consultation
Our main goal is to get your new visitors converted to new customers or clients.
Support Your Existing Clients
We will get you a message of any conversations we have had with an existing customers or client, looking providing as much support as we can.
Client Details for Your Office to Follow Up
For new visitors that we are unable to setup a consultation with, their details will be sent over to your office to follow up immediately or in the future.
With FirstPoint Connect, you can focus on your core responsibilities, confident in the knowledge that your communication needs are being handled expertly and efficiently. Experience the difference we can make in your organization.
Below is our base pricing package to suit most organisations
Per Lead Captured
24/7 Point of Contact (POC) Technology on your website
Unlimited POC Engagement Sessions
Email & SMS Lead Notifications
Facebook, Google My Business, Twitter & Instagram Integration
Full Setup, Installation, On-Boarding including Knowledge Base creation
Engage with all your visitors including your existing customers and clients
Access to All Transcripts & Messages
No Setup Fee, Sales Tax or any other hidden fees.
Add-On: Calendar Integration - $100 per month
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